Ergonomics for Comfort, Productivity, Health

My husband and I had truly outstanding, patient, thorough, helpful guidance from Nick Moshiri. He educated us about ergonomics, demonstrated what was possible, took an incredible amount of time to get just what we each needed, researched options, changed details, all while listening carefully to how we would use our chairs and equipment. This was an incredibly positive shopping experience. Thank you, Nick!

My representative, Christina Davis, went above and beyond to get me everything I needed to satisfy my customer's difficult needs. Christina exemplifies what customer service should be. You've got a great employee in Christina.

I thoroughly enjoyed my experience with Christina, her service was very quick and efficient. She was able to provide me with answers to all my questions very quickly. This is my first time doing business with your company and I am very satisfied

Thanks to Evert! Excellent customer service with exceptional product.

It was excellent

ErgoDirect should be considered the defacto, go to source for ordering custom chairs. There are just so many online chair retailers and ErgoDirect is the only one that I have seen thus far who walk you through every step of the process and never lose patience if you change your mind about configurations, colors, fabrics, etc. They are the best! Christine was my customer service rep and she far exceeded my expectations during the whole process from pre-order questions to multiple custom quotes to the final ordering procedure. She was super patient, professional and very friendly. ErgoDirect would be my only choice for future chair orders. Save yourself the headache and endless searches and just order from ErgoDirect.

My experience with ErgoDirect today was awesome. I have toiled over the purchase of a mobile workstation for awhile because even though I have a pretty good stationary work-from-home set-up, the state-wide telework for non-essential workers means my stationary work station is more regularly used by other family members, so I needed a second solution. After all my research I landed at the ErgoDirect website because the pricing was the BEST of the listed resellers. The default shipping cost came up higher than most, however, so I gave a call to gain some understanding. Christina took my call, was very friendly and understanding and within minutes assessed what I needed, provided next steps and a potential solution. Just like that. She mentioned it would require a quick response from the shipping department and was comfortable indicating they'll likely support a quick response as well even near the end of the day (shout out to the shipping department who never gets enough props!). She knew I was looking to make my purchase today and get this off my plate, if possible. She provided me with a clear understanding of what would happen once we got off the phone, how I would next hear from her and be able to complete my order, if I decided to go with ErgoDirect. Everything she said happened the way she said it would. The follow-up quote and direct link to order made it SO EASY...I ordered right away!! Amidst all this pandemic craziness it was refreshing to focus on the transaction, receive friendly service and save quite a bit of money because Christina was willing to assist me. Thank you very much for a positive experience!

Excellent experience. I asked for old purchase records and the documentation was provided to me right away. Maria did a great job and communicated very well.

I was pleased with my purchase experience at Ergodirect.com. I was able to identify a monitor arm that suited my needs, and the arm arrived fairly quickly - certainly faster than one should reasonably expect during a global pandemic. The product was free of damage, and the fit and finish were excellent. Finally, instructions were clear, and access to follow-up support were provided, though I did not need it. I would recommend Ergodirect.com without reservation.

The website is clear, easy to navigate and informative. The product is great and customer service was very helpful in answering my questions and getting the help I needed.