Ergonomics for Comfort, Productivity, Health

Thanks to Evert! Excellent customer service with exceptional product.

I just had a fantastic experience with ErgoDirect. I called in a bit of a panic because I discovered that we failed to order 20 monitor arms for a big AV project. The challenge was that we were going to be closing our campus the following week for the Winter Break, and would not be able to receive deliveries. I needed the product by the end of the week. I thought this was an impossible task, but I called and spoke with Nick Moshiri, Senior Account Executive. To my surprise, he said that this would be no problem. He confirmed that he had a sufficient quantity of the product in the warehouse, and because they are only about 80 miles from me I could easily receive them by the end of the week. This was at about 9:30 on a Monday morning. I rushed the purchasing process through at my end, and by 2:30 PM that same day I received shipping confirmation with tracking numbers. Nick drove the entire process. It made my day for sure. I could not have asked for better customer service. Thanks Nick and ErgoDirect?

It was easy to find what I needed.

I cannot begin to express how impressed I am with EroDirect and Nick!. I needed information to help me determine the correct desk mount arms to purchase and possible mount possibilities, etc. (I am a newbie at this and was very hesitant to call.) It was the easiest and most helpful call I have experienced. When Nick answered my call, he immediately knew how to help and guide me for our office needs. He was patient, very knowledgeable, took the time to research the monitor and mini PC weight, explained how to mount, what was included with the selection, etc. Most reps would never spend the time he did to ensure I was ordering the correct product. He is amazing! We ordered 24, Innovative 7Flex104i Monitor Arms, installed all without any issues. We are very pleased with these arms. Thank you for EXCELLENT SERVICE. If every rep I call was as helpful and knowledgeable as Nick, my job would be much easier. Thank you!

You have a very informative website with lots of options for chair features. I very much appreciate the availability of chairs for us shorter people. This is a godsend! The only thing that was a problem was that there was no way for me to enter a shipping address that was different from the billing address. I am purchasing the chair myself, but using it at work (i.e. the company won't pay for the chair). I have to have the chair delivered to my work address, since I won't be at home to receive it during the day. Every time I tried to type in a different shipping address, it also changed the billing address. This was also inconvenient from a payment standpoint, since I prefer to use Paypal, but there was no way to have different shipping and billing addresses. I ended up placing the order by telephone. That said, the woman who helped me was very pleasant and helpful. I am looking forward to trying out my new chair!

Excellent. Since I worked with them before and liked them, I called back with another order.

It has been a pleasure working with Christina to get an ideal chair for my home computer station. The style and fabric choices required the approval of my wife. Christina's persistence and suggestions were key and my wife and I could not be more pleased with the result. I have given your info to another acquaintance. Thank you.

No pressure, very comfortable and accommodating experience. Specifically worked with Nazan who could not have been easier to work with and flexible.

My experience was refreshingly simple! Christina was delightful and took care of all my needs and answered all of my questions. Thanks Christina for making this painless!

Excellent customer service. Responsive, helpful, knowledgeable representative.