Ergonomics for Comfort, Productivity, Health

Christina Davis was very professional and knowledgeable of the products for RFM Chairs. Quick and easy. She also had me speak with RFM and I placed the ordered with Ergo Direct online. I am very happy with Christina very respectful. Thank You for making my job easy. Yes ,I will be ordering more chairs from Christina and referring customers to her.

My representative, Christina Davis, went above and beyond to get me everything I needed to satisfy my customer's difficult needs. Christina exemplifies what customer service should be. You've got a great employee in Christina.

When I placed my order online I entered the incorrect expiration date on my credit card. I received an email right away from Maria saying I needed to call in with the correct information. I spoke with Jake who was courteous, professional, friendly and quick. Great customer service!

Excellent, Christina was wonderful to work with and professional! A pleasure!

I thoroughly enjoyed my experience with Christina, her service was very quick and efficient. She was able to provide me with answers to all my questions very quickly. This is my first time doing business with your company and I am very satisfied

Excellent customer service very helpful.

I cannot begin to express how impressed I am with EroDirect and Nick!. I needed information to help me determine the correct desk mount arms to purchase and possible mount possibilities, etc. (I am a newbie at this and was very hesitant to call.) It was the easiest and most helpful call I have experienced. When Nick answered my call, he immediately knew how to help and guide me for our office needs. He was patient, very knowledgeable, took the time to research the monitor and mini PC weight, explained how to mount, what was included with the selection, etc. Most reps would never spend the time he did to ensure I was ordering the correct product. He is amazing! We ordered 24, Innovative 7Flex104i Monitor Arms, installed all without any issues. We are very pleased with these arms. Thank you for EXCELLENT SERVICE. If every rep I call was as helpful and knowledgeable as Nick, my job would be much easier. Thank you!

My experience was more than exemplary due to the assistance of Christina Davis. Christina answered every inquiry I had with utmost care and professionalism. I truly appreciate her honesty above all when I requested her opinion on various topics. The feeling I had following the conclusion of each one of our interactions was one of exuberance and positivity.

I had a couple of questions about the product prior to ordering and their support team was very helpful. They got answers to the questions while I was on the line and verified my order. I received an immediate email confirming the order with a confirming call from their support team indicating that the order had been placed and would ship the next day. They showed great customer service and I would definitely purchase from them again.

Daniel was wonderful to work with. He was very patient with me and helped me complete the sale within the budget my supervisor gave me to work with. It was a great experience.