Ergonomics for Comfort, Productivity, Health

My experience with Jake was very pleasant, informative and easy. He answered every question, explained the product in a clear and detailed way. He sent me a quote promptly and offered additional assistance if needed.

I am highly pleased with the customer service I received from Jake Pedrablanca. He responded to several of my inquiries in a very prompt manner.Jake was more than able and willing to provide me with all the specific information I was looking for and always ended the discussion with "Let me know if there is anything else". Customer service as such not only builds but strengthens client relationship. I commend him for his service excellence. Thank you Jake.

Like most of you, I am working from home via Zoom. I am fortunate to have good space and light. What I did not have was a great chair to use at a computer all day. I had some aches and pains that I had never experienced. My husband, who works for Google, is also working from home. He, too, developed discomfort. Checking out resources suggested by the Google internal sources, we went exploring chair and office options. The person and place suggested were Nick at ErgoDirect, San Carlos ([email protected], 650-654-4300). We went. Nick was amazing. He spent an extensive amount of time listening to what we each needed, showing us options, with no sales pressure, and then let us leave with suggestions he sent to us to consider before placing an order. One of the options was a foot rest and he offered that I could try his out before ordering. Every step of the process was totally helpful. We have no relationship with Nick or the business, other than being wildly satisfied customers.

Quick and easy answer to my question.

Thank you, Christina for the service above and beyond the call of duty. Now that i am retired i will forward all future customer inquiries to you at Ergodirect!

Resolution was quick and painless, thanks to Evert Amaya.

The website contains a lot of detailed information and instructions, very practical. If one spends enough time, usually one can find most important information. It would be even better, if the website could offer an image of the selected chair and chair parts, as the selecting process is going on, so that customers have a chance to see what they will get, which often can help them make their final decisions quicker. Personally, I have an OM chair in office, and the quality is great. That's why I decided to buy one for my home office, too.

After buying an Ergotron monitor mount on Amazon, I loved it so much that I decided to buy more equipment directly from Ergo Direct. I prefer supporting manufacturers and small retailers rather than giving my money to Amazon, and I encourage others to do the same. The service I got from Ergo Direct was above and beyond any other e-tailer I've dealt with. Their team helped me choose the best equipment for my exact size and setup. I now have two sit/stand monitor mounts plus a sit/stand keyboard mount that are outstanding. The build quality is top notch with high-quality materials and very few plastics. I will buy from Ergo Direct again, and I recommend them to everyone that needs high quality ergonomic office products.

Travelers Aid at Reagan National Airport, Washington, DC, has twelve chairs at our Information Desks, all purchased through ErgoDirect. We love the chairs and found them easily on the ErgoDirect webpage. Ordering was easy, chairs arrived quickly. Whenever we have a question the response from Customer Service has been quick and supportive, looking for solutions. Advice is provided on future purchases and that is appreciated. Our next chair order will be from ErgoDirect.

One of the easiest online transactions thanks to Jake. He was very calm and helpful. We are looking forward to buying more in the near future.