Ergonomics for Comfort, Productivity, Health

The site was great, easy to use had good information on your products - I was disappointed that your sales agents didn't seem to know the products well enough to answer additional detailed questions. I was told that the questions I was asking would be referred to the manufacturer and it would take a few days to get an answer - then I was forwarded the mfg's response verbatim............I had already called the mfg and got the response I was looking for with the ability to ask additional questions - I would buy from them if I knew what I wanted and the price was good

The website was easy to use. I did have a question about shipping, and the representative Nazan via chat was Excellent in assisting with placing my order. Thank you.

Ordering was very easy. When I inquired about government tax exempt status, I got a very quick response. The best part, though, is how quickly we received what we ordered. I had originally ordered from another vendor in May, only to be constantly told the item was on back order, even though my credit card had been charged in June. I finally canceled that order, ordered from ErgoDirect, and had my merchandise in less than a week!! Kudos to ErgoDirect. I will definitely order again when the need arises!

Jake was very pleasant and helpful

It was a very good experience...and when I had questions I was able to pick up the phone and your personnel were so knowledgeable and helpful. It's not like I have ever ordered a office chair before...it was always pointing and made a grunting noise for the chair that looked like it would work. It was great to work with your people! Looking forward to my new custom chair that is being built to my specs. I know that Control Room Operators are extremely happy with the new chairs that they received last month!

Nick was excellent on the phone, stayed on the phone while I placed my order online, provided excellent advice, didn't try to sell me anything I didn't need, and all this on a Sunday! Very happy with the experience. Would recommend this company to anyone.

It was a pleasure to speak to a rep that was helpful, knowledegable and kind...

I had a hard time finding a specific product that was compatible for my extra wide monitor. I called and thankfully reached someone like Ms. Zinnia. She went above and beyond in assisting me. If it wasn’t for her knowledge of the products, strong follow up and guidance through the process I would have bought elsewhere. She went out of her way ensuring I found the correct item, provided different sizes and colors to choose from and advised the supporting accessories required to make it work. I was well taken care of and for that I thank you Ms. Zinnia for your outstanding customer support from beginning to end. The other thing I like about this whole experience is placing the order. No need to take the time to create a profile, register and confirm. Instead, a quote is emailed and if you agree… Click accept and enter your payment and delivery info and that’s it! Just took seconds. So easy.

I had such a wonderful buying experience with Nazan. I had been having a great deal of trouble trying to get information I needed from other vendors to make informed choices for the options available for a task chair. I went to ErgoDirect and was very happy to be attended by Nazan. Nazan spent an extensive amount of time listening to what was important to me regarding a chair and showed me all the options that were available. And beyond this, she was very responsive to my many emailed questions I had as I thought more about my needs. Nazan was helpful and patient through every step of the process. She is awesome - truly professional! I was able to sit on a variety of chairs and desks, which was very helpful as I am a short person.

Allyza Catindig in customer service did an amazing job! She was very fast helpful with placing the order and responding quickly to any request. Thank You, Dan