Ergonomics for Comfort, Productivity, Health

I've worked in IT for 15 years and I have sold and installed at least 100 monitor mounts and arms in recent years, and I found ErgoDirect when looking for an unusual slatwall mount. Their website was full of options, so I called them to see what was "best" and they answered my call and researched and found the right part the first time and in a short amount of time! The customer then changed their minds slightly, and ErgoDirect quickly changed the part to fit my needs perfectly again! I have been fully satisfied with their services and the product looks really cool, so I'm sure it will be a successful install that the client will enjoy for as long as the tablet lasts.

I thought the website and the experience that Maria provided was amazing. Fantastic overall. Amazing that it was cheaper to get the part that I needed from here instead of the manufacturer.

I had placed an order for a monitor arm. The item had not shown up so I called to check on the status. Turns out the item had not shipped. But, they took care of it right away and had it sent out next day. I have several products from Ergodirect, and have always been happy with their customer service.

Excellent customer service. Thank you Jake.

After having neck surgery for a pinched nerve, my physical therapist strongly recommended a "standing desk." I did extensive research on the Ergotron 33-406-085 WorkFit-TL Desktop Sit-Stand Workstation, and needed to have a lot of questions answered. I contacted several retailers who pretty much just wanted to sell me the unit. Their understanding of this product was minimal at best. The sales staff at ErgoDirect could not have been more helpful. They were very personable and took the time to thoroughly (and I mean thoroughly) go over the product information, accessories, pricing, etc. This was one of the most positive buying experiences for me!

Christina was very helpful in getting us approved for credit with your company. I will be placing an order with you sometime today.

My experience with ErgoDirect has been extremely pleasant. Christina Davis assisted me with the purchase. She walked me through each step, answered all of my questions very quickly via email, and sent the fabric swatch samples very quickly. She was quite friendly, professional, and knowledgable about products. I have the same chair at work, with arms, and love it! Christina helped me further customize my personal chair for home use, which will fit my height better, and have no arms which might be in the way for my home desk and projects. I am very much looking forward to receiving the chair that was scheduled to arrive today, but did not because FedEx came while we were at work this morning. The delivery process with FedEx is proving to be somewhat frustrating, since a signature, in person, is required. My husband and I both work, and I have not been able to arrange pick up at a FedEx center. Hopefully, my husband will be home tomorrow when they try re-delivery. If we could have had the option to leave a signed form on our door, which would have allowed FedEx to leave the box for us behind our hedge in front upon redelivery, it would have been greatly appreciated. Or, if we could have communicated with FedEx to have them hold the package at a FedEx center, that would have been fine, too. But they require that you register, and have a customer account before you are able to access their services. That doesn't seem appropriate for this situation. We have had quite a bit of difficulty with FedEx in the past, and prefer USPS or UPS for ease of communication in arranging pick up and redelivery.

I had a lot of questions about a product I was looking at and Christina was very helpful and even let me know about the amount they had in stock! I ended up buying that day, and if it wasn't for the information I was provided I might have still been looking for other options. Thanks!

I had trouble with tax being taken off my order, but customer service was there to help me. Nazan did a great job!

Your customer service was excellent. I dealt with Christina Davis to get some quotes for a government job. While we didn't purchase from you this time, I would definitely use you in the future.