Ergonomics for Comfort, Productivity, Health

Pleasant experience conversing using the CHAT line. My request for quotation was acted upon quite expediently. Complete transaction was really smooth. Thank you for making my job quick and simple.

ErgoDirect should be considered the defacto, go to source for ordering custom chairs. There are just so many online chair retailers and ErgoDirect is the only one that I have seen thus far who walk you through every step of the process and never lose patience if you change your mind about configurations, colors, fabrics, etc. They are the best! Christine was my customer service rep and she far exceeded my expectations during the whole process from pre-order questions to multiple custom quotes to the final ordering procedure. She was super patient, professional and very friendly. ErgoDirect would be my only choice for future chair orders. Save yourself the headache and endless searches and just order from ErgoDirect.

I had a hard time finding a specific product that was compatible for my extra wide monitor. I called and thankfully reached someone like Ms. Zinnia. She went above and beyond in assisting me. If it wasn’t for her knowledge of the products, strong follow up and guidance through the process I would have bought elsewhere. She went out of her way ensuring I found the correct item, provided different sizes and colors to choose from and advised the supporting accessories required to make it work. I was well taken care of and for that I thank you Ms. Zinnia for your outstanding customer support from beginning to end. The other thing I like about this whole experience is placing the order. No need to take the time to create a profile, register and confirm. Instead, a quote is emailed and if you agree… Click accept and enter your payment and delivery info and that’s it! Just took seconds. So easy.

I had a lot of questions about a product I was looking at and Christina was very helpful and even let me know about the amount they had in stock! I ended up buying that day, and if it wasn't for the information I was provided I might have still been looking for other options. Thanks!

Maria, you are the best! Thanks for all your help. I also got great customer service from Mirin yesterday. You ladies do things the right way and folks like me really appreciate it.

Website was easy to navigate, but customer service after the order had been placed was really excellent. Jake Pedrablanca was exceptionally helpful; he was extremely responsive, and was a pleasure to deal with. The whole process was exemplary.

Unbelievably good, Christina was fabulous.

Daniel was wonderful to work with. He was very patient with me and helped me complete the sale within the budget my supervisor gave me to work with. It was a great experience.

While I ultimately selected a different product and supplier, Christina was friendly, prompt in her responses, and provided excellent service and product information which facilitated my decision. I would consider ErgoDirect for my future product needs based on my experience

Ordering was very easy. When I inquired about government tax exempt status, I got a very quick response. The best part, though, is how quickly we received what we ordered. I had originally ordered from another vendor in May, only to be constantly told the item was on back order, even though my credit card had been charged in June. I finally canceled that order, ordered from ErgoDirect, and had my merchandise in less than a week!! Kudos to ErgoDirect. I will definitely order again when the need arises!