Ergonomics for Comfort, Productivity, Health

I was pleased with my purchase experience at Ergodirect.com. I was able to identify a monitor arm that suited my needs, and the arm arrived fairly quickly - certainly faster than one should reasonably expect during a global pandemic. The product was free of damage, and the fit and finish were excellent. Finally, instructions were clear, and access to follow-up support were provided, though I did not need it. I would recommend Ergodirect.com without reservation.

Evert was GREAT on helping me figure out what would work best for me. He was also very quick on getting back to me after checking with his technicians. Thanks for GREAT SERVICE> Matthew T. Coyne

Christina Davis was the sales rep that I dealt with. She was knowledgeable, professional and extremely helpful with respect to my purchase.

I had placed an order for a monitor arm. The item had not shown up so I called to check on the status. Turns out the item had not shipped. But, they took care of it right away and had it sent out next day. I have several products from Ergodirect, and have always been happy with their customer service.

ErgoDirect should be considered the defacto, go to source for ordering custom chairs. There are just so many online chair retailers and ErgoDirect is the only one that I have seen thus far who walk you through every step of the process and never lose patience if you change your mind about configurations, colors, fabrics, etc. They are the best! Christine was my customer service rep and she far exceeded my expectations during the whole process from pre-order questions to multiple custom quotes to the final ordering procedure. She was super patient, professional and very friendly. ErgoDirect would be my only choice for future chair orders. Save yourself the headache and endless searches and just order from ErgoDirect.

just bought an OM PT78 from you guys and I love it, I was bit hesitant to drive 50 minutes to check out a chair, but it was totally worth it, Christina had a few different models lined up for me to test and that was very helpful, I've been shopping for a chair online for a long time, but nothing can beat trying it before buying it, also you guys had all kinds of ergo equipment that I'll definitely come down to check out at some point. thanks again, Christina. Regards, Rafael

I was impressed at how helpful Nazan was. She went the extra mile to verify the chair and options available to me. I wanted to replace a old, probably 10+ years old chair that held up well for most of that time. Recently, with cats and grandkids, 1 arm rest developed a crack and the fabric was no longer pristine after hard use and daylight through the window. I loved that chair. BC-44, was nicely adjustable for my size. Many chairs are designed for men than women. The price on BC-44 today was good, and Nazan truly went the extra miles. I look forward to receiving the chair when built. If the delivery and quality are as good as with my previous chair plus the excellent staff work done for me to order online, I will be completely happy.

I just had a fantastic experience with ErgoDirect. I called in a bit of a panic because I discovered that we failed to order 20 monitor arms for a big AV project. The challenge was that we were going to be closing our campus the following week for the Winter Break, and would not be able to receive deliveries. I needed the product by the end of the week. I thought this was an impossible task, but I called and spoke with Nick Moshiri, Senior Account Executive. To my surprise, he said that this would be no problem. He confirmed that he had a sufficient quantity of the product in the warehouse, and because they are only about 80 miles from me I could easily receive them by the end of the week. This was at about 9:30 on a Monday morning. I rushed the purchasing process through at my end, and by 2:30 PM that same day I received shipping confirmation with tracking numbers. Nick drove the entire process. It made my day for sure. I could not have asked for better customer service. Thanks Nick and ErgoDirect?

Great customer service, quick delivery and the product works great....

Very helpful and prompt with their response.