Ergonomics for Comfort, Productivity, Health

I just had a fantastic experience with ErgoDirect. I called in a bit of a panic because I discovered that we failed to order 20 monitor arms for a big AV project. The challenge was that we were going to be closing our campus the following week for the Winter Break, and would not be able to receive deliveries. I needed the product by the end of the week. I thought this was an impossible task, but I called and spoke with Nick Moshiri, Senior Account Executive. To my surprise, he said that this would be no problem. He confirmed that he had a sufficient quantity of the product in the warehouse, and because they are only about 80 miles from me I could easily receive them by the end of the week. This was at about 9:30 on a Monday morning. I rushed the purchasing process through at my end, and by 2:30 PM that same day I received shipping confirmation with tracking numbers. Nick drove the entire process. It made my day for sure. I could not have asked for better customer service. Thanks Nick and ErgoDirect?

I appreciated the extra phone call, before assembly, to clarify the specifics of my order.

Maria, you are the best! Thanks for all your help. I also got great customer service from Mirin yesterday. You ladies do things the right way and folks like me really appreciate it.

I thought the website and the experience that Maria provided was amazing. Fantastic overall. Amazing that it was cheaper to get the part that I needed from here instead of the manufacturer.

Quick and easy answer to my question.

The website is clear, easy to navigate and informative. The product is great and customer service was very helpful in answering my questions and getting the help I needed.

I thought the online chat was extremely helpful. Jake answered all of my questions and was very knowledgeable. The website is easy to navigate. Overall, a very positive experience.

Fabulous

I just wanted you to know how pleased I am with my chair. I was delighted to find a tall drafting chair I could customize and at such a good price. You sent a few sample swatches of fabrics I requested. I selected a fabric to match my decor and ordered and received the chair so quickly. The chair was easy to assemble (although the instruction sheet did not match my model exactly). And I am very pleased with the quality, look, and functionality. Thank you for your excellent customer service and product offerings.

I am using the NeoFlex Wideview Workstation in a rather unorthodox fashion (car audio tuning). The website truly helped me put together my cart. The sales support I received with various add-on components was great. Product arrived quickly and was well packed. Unfortunately, I did not receive certain parts that I ordered due to an issue in the shipping department. The problems were quickly identified and remedied through both Jake and Nick in Customer Support I will certainly consider ErgoDirect for future purchases and, in fact, am looking to purchase an ergonomic chair for my new workstation. Job well done!!