Ergonomics for Comfort, Productivity, Health

My husband gave me a coupon for a new sewing chair for Christmas. I have major back issues and have had a terrible time finding the features I wanted most, forward tilt & lumbar support. I was totally disheartened today when I discovered the chair I'd been waiting a month for from an office supply store had been cancelled. Beginning my search again, I stumbled across Ergodirect, and Christina initiated an online chat and asked me what I was looking for. Christina recommended the Office Master Discovery Back Ergonomic Task Chair, a chair with both lumbar support AND forward tilt! The chair is made in the USA which was another HUGE point in it's favor. Christina walked me through all of the key points AND helped me choose a color that met my qualifications for fun and bright! (magma was my ultimate choice). I actually found the chair for less on another site and asked Christina why I should buy from Ergodirect. Her answer: because we are here for the customer first, to help and make sure they have a good experience. I should also mention Ergodirect has an amazing number of fabrics to choose from. Christina IS the reason I ordered the chair today from Ergodirect, pure and simple. She was friendly, helpful, didn't try to sell me more than she thought I needed, and had a fun sense of humor. To her boss, let me say, you have an awesome employee in Christina! I can hardly wait for my chair!!!

The customer service representative, Jake, did a fantastic job providing a timely quote. After I placed the order, he followed up multiple times to insure delivery and satisfaction of the product. He was very knowledgeable of the products and helped me select the right one for my needs. I would certainly recommend Ergodirect for anyone considering using multiple monitors!

Fabulous

Jake was courteous, competent and completely understanding of the problem that I experienced with my order. He was a pleasure to work with. I didn't have to overexplain and he gave me clear instructions how to proceed. He asked for pictures and today I heard I would be receiving the replacement item. This was one of the best customer service experiences I have had this year!

It was easy to find what I needed.

Unbelievably good, Christina was fabulous.

It was a very good experience...and when I had questions I was able to pick up the phone and your personnel were so knowledgeable and helpful. It's not like I have ever ordered a office chair before...it was always pointing and made a grunting noise for the chair that looked like it would work. It was great to work with your people! Looking forward to my new custom chair that is being built to my specs. I know that Control Room Operators are extremely happy with the new chairs that they received last month!

I am using the NeoFlex Wideview Workstation in a rather unorthodox fashion (car audio tuning). The website truly helped me put together my cart. The sales support I received with various add-on components was great. Product arrived quickly and was well packed. Unfortunately, I did not receive certain parts that I ordered due to an issue in the shipping department. The problems were quickly identified and remedied through both Jake and Nick in Customer Support I will certainly consider ErgoDirect for future purchases and, in fact, am looking to purchase an ergonomic chair for my new workstation. Job well done!!

Great qualify of products like guest chairs, office chairs.

Christina Davis was very professional and knowledgeable of the products for RFM Chairs. Quick and easy. She also had me speak with RFM and I placed the ordered with Ergo Direct online. I am very happy with Christina very respectful. Thank You for making my job easy. Yes ,I will be ordering more chairs from Christina and referring customers to her.