Ergonomics for Comfort, Productivity, Health

The website is rather basic, and when first shown the options for the office master chairs, was a bit overwhelming. However, the customer support was exceptional. The person was able to give me insight and knowledge on what to choose, and made the process very easy. The customer support was very influential on me choosing the Office Master DB74 over competitors like Steel Case and Autonomous.

Christina Davis, She was so helpful for the parts that I needed. She helped me find them track them down and have them coming my way. Next time I need anything from Ergodirect I will be calling Christina Davis. Thanks again and please be safe Joe

ErgoDirect should be considered the defacto, go to source for ordering custom chairs. There are just so many online chair retailers and ErgoDirect is the only one that I have seen thus far who walk you through every step of the process and never lose patience if you change your mind about configurations, colors, fabrics, etc. They are the best! Christine was my customer service rep and she far exceeded my expectations during the whole process from pre-order questions to multiple custom quotes to the final ordering procedure. She was super patient, professional and very friendly. ErgoDirect would be my only choice for future chair orders. Save yourself the headache and endless searches and just order from ErgoDirect.

wonderful. Christina Davis was very helpful and knowledgeable. Would gladly use her help again!

Very easy and the web site was easy to use. Christina Davis was also terrifically helpful throughout.

Resolution was quick and painless, thanks to Evert Amaya.

I had multiple exceptionally pleasant and efficient interactions with ErgoDirect representatives (multiple interactions because they helped me correct a mistake I made). My call was answered quickly, the reps were courteous, knowledgeable, efficient, and most of all, helpful. My experience working with ErgoDirect was so much better than my typical experience with vendors that I mentioned this during my last call and decided to write this testimonial. I would definitely buy from ErgoDirect again.

I had a couple of questions about the product prior to ordering and their support team was very helpful. They got answers to the questions while I was on the line and verified my order. I received an immediate email confirming the order with a confirming call from their support team indicating that the order had been placed and would ship the next day. They showed great customer service and I would definitely purchase from them again.

Excellent response to my issue. The Tall Kit is a must for anyone 6' tall plus or minus an inch or two. The recent addition of the Tall Kit to my Ergotron WorkFit 33-349-200 work station is a huge improvement. Finally, I am eye level with my computer monitors while standing. My neck and back feel great! Thank you

Ordering was easy. I contacted ED for fabric samples and got excellent customer service. They send me the samples right away. It took me months to get around to ordering because of COVID-19, but I just did (hello, birthday month!). I wish there were better descriptions (perhaps videos?) of the various options, especially the wheels and gliders, because the descriptions don't make sense. (Why would I want a chair NOT to move when I'm using it - how else will I get in/out of it and move it into the correct place at my table/desk?) So I went with the basic gliders - it was just stressing me out trying to figure out which wheels would work for me (this will be my sewing stool - it needs to not move when I'm pressing on the foot control, but move easily when I need to push it back to stand up and go to the iron, then sit back down and scoot back up to the sewing machine again, repeat, repeat, repeat...). The other thing is that it doesn't say how long my order will take to fill and ship. It's a complete mystery. I hunted for this stool because my sewing class at the local college got them new last year, and they were really comfortable and sturdy (I don't do well on stools normally, so I know this one is safe for me). Choosing the fabric, on the other hand, was kind of a nightmare. There's almost TOO much information! We had fun googling some of the terms to make sure we understood them. All of these fabrics are better quality than anything you'll find at a store on a stool made in China, so we went with the color that looked best in my sewing room (though I wish there were more color choices - no mustard/yellow so we went with the Sorrel green). I'm super excited to get my new sewing stool - it's the final touch in my new sewing studio! I know it will last me years and keep me from getting super grumpy after sewing for hours and getting sore from the stool or chair I normally use. Thank you!