Ergonomics for Comfort, Productivity, Health

In short, excellent service--and a very good product. I first spotted this chair a few years ago and contacted customer service about their options..and I had a LOT of questions. I asked about several arms, and I was asking about the back, the cylinder, the cutout...the memory foam...and of course, I requested about a dozen fabric swatches, because--OOH, the choices! I sat on the swatches for probably close to two years before I actually began the purchase. The purchase was simple, and it felt very secure. It wasn't like some places who leave you with a somewhat blank receipt, or like being met in a back alley. The package was fairly sized for the chair I purchased. I was a bit confused on how to assemble the chair, the instructions were a bit unclear and didn't mention the foot ring. All in all, I love my chair! and I couldn't have found the right chair for my custom built desk if it weren't for their customer service. Thanks ErgoDirect!

Christina was very helpful in getting us approved for credit with your company. I will be placing an order with you sometime today.

I just wanted you to know how pleased I am with my chair. I was delighted to find a tall drafting chair I could customize and at such a good price. You sent a few sample swatches of fabrics I requested. I selected a fabric to match my decor and ordered and received the chair so quickly. The chair was easy to assemble (although the instruction sheet did not match my model exactly). And I am very pleased with the quality, look, and functionality. Thank you for your excellent customer service and product offerings.

Fantastic! Christina was very quick to get me the information that I needed and it was very thorough and detailed. This will help me and my customer decide on what equipment we'll need. Much appreciated, Harris

I thought the website and the experience that Maria provided was amazing. Fantastic overall. Amazing that it was cheaper to get the part that I needed from here instead of the manufacturer.

My experience with Jake was very pleasant, informative and easy. He answered every question, explained the product in a clear and detailed way. He sent me a quote promptly and offered additional assistance if needed.

Very Easy to deal with.

Excellent assistance with technical questions about the product and necessary add-ons for my client.

My experience in dealing with Ergodirect and specially with Christina Davis was successful in sourcing our requirement on time, took care of all our needs and answered all of my questions. Thanks Christina for all your kind support and cooperation extended!

The website contains a lot of detailed information and instructions, very practical. If one spends enough time, usually one can find most important information. It would be even better, if the website could offer an image of the selected chair and chair parts, as the selecting process is going on, so that customers have a chance to see what they will get, which often can help them make their final decisions quicker. Personally, I have an OM chair in office, and the quality is great. That's why I decided to buy one for my home office, too.