Ergonomics for Comfort, Productivity, Health

I thought the online chat was extremely helpful. Jake answered all of my questions and was very knowledgeable. The website is easy to navigate. Overall, a very positive experience.

Travelers Aid at Reagan National Airport, Washington, DC, has twelve chairs at our Information Desks, all purchased through ErgoDirect. We love the chairs and found them easily on the ErgoDirect webpage. Ordering was easy, chairs arrived quickly. Whenever we have a question the response from Customer Service has been quick and supportive, looking for solutions. Advice is provided on future purchases and that is appreciated. Our next chair order will be from ErgoDirect.

It was excellent

I have not had the chance to use the product yet, but if the product does as advertised, it should be perfect fit for me! The website is easy and very user friendly!

The website is clear, easy to navigate and informative. The product is great and customer service was very helpful in answering my questions and getting the help I needed.

Easy to find what I needed, easy to check out, helpful sales rep facilitated tax exempt purchase.

Christina Davis is excellent, quick responsiveness, answered my questions, ddidn't try to up sell me AND gave me a discount. Web site is very easy to use. Good stuff one and all. Now if we can get back to work and they can start building my new, awesome chair.

Website was easy to navigate, but customer service after the order had been placed was really excellent. Jake Pedrablanca was exceptionally helpful; he was extremely responsive, and was a pleasure to deal with. The whole process was exemplary.

Nazan provided excellent customer service. I needed an order shipped within two days and she called the local warehouse to see if the item was in stock. When it was not, she helped expedite the processing and provided the option for overnight shipping if given a FedEx account number to get it here as soon as possible. She was professional, helpful and I appreciate the prompt, personalized service I received. Thank you for making the purchasing experience such a breeze!

I had placed an order for a monitor arm. The item had not shown up so I called to check on the status. Turns out the item had not shipped. But, they took care of it right away and had it sent out next day. I have several products from Ergodirect, and have always been happy with their customer service.