I had trouble with tax being taken off my order, but customer service was there to help me. Nazan did a great job!

Easy

Christina Davis was very professional and knowledgeable of the products for RFM Chairs. Quick and easy. She also had me speak with RFM and I placed the ordered with Ergo Direct online. I am very happy with Christina very respectful. Thank You for making my job easy. Yes ,I will be ordering more chairs from Christina and referring customers to her.

Daniel was wonderful to work with. He was very patient with me and helped me complete the sale within the budget my supervisor gave me to work with. It was a great experience.

Very Easy to deal with.

Great qualify of products like guest chairs, office chairs.

Easy to use the on line site. Less expensive than contract pricing from my GPO.

No pressure, very comfortable and accommodating experience. Specifically worked with Nazan who could not have been easier to work with and flexible.

Excellent. Warm, personal, mom-and-pop help.

Easy to find what I needed, easy to check out, helpful sales rep facilitated tax exempt purchase.

Nazan was very helpful in ensuring that the sales tax exemption was applied to our (governmental) institution's purchase.

Office Master chairs have so many options! Nikki was able to advise on various options over chat/email as I was deciding over the weekend. Looking forward to my new chair!

Very nice company to work with. Quick with responses and offered suggestions on the office layout.

Excellent price, free shipping, good return policy, clear and easily navigable website. I hope their performance matches.

Best salesperson ever!

The website was easy to use. I did have a question about shipping, and the representative Nazan via chat was Excellent in assisting with placing my order. Thank you.

RESPONSABLE, FAST SHIPPING AND CUSTOMER SERVICES TEAM VERY ACCESSIBLE.

I was impressed at how helpful Nazan was. She went the extra mile to verify the chair and options available to me. I wanted to replace a old, probably 10+ years old chair that held up well for most of that time. Recently, with cats and grandkids, 1 arm rest developed a crack and the fabric was no longer pristine after hard use and daylight through the window. I loved that chair. BC-44, was nicely adjustable for my size. Many chairs are designed for men than women. The price on BC-44 today was good, and Nazan truly went the extra miles. I look forward to receiving the chair when built. If the delivery and quality are as good as with my previous chair plus the excellent staff work done for me to order online, I will be completely happy.

I had such a wonderful buying experience with Nazan. I had been having a great deal of trouble trying to get information I needed from other vendors to make informed choices for the options available for a task chair. I went to ErgoDirect and was very happy to be attended by Nazan. Nazan spent an extensive amount of time listening to what was important to me regarding a chair and showed me all the options that were available. And beyond this, she was very responsive to my many emailed questions I had as I thought more about my needs. Nazan was helpful and patient through every step of the process. She is awesome - truly professional! I was able to sit on a variety of chairs and desks, which was very helpful as I am a short person.

all good!

Nick was my sales person. Very professional and knowledgeable about the product. Excellent customer service. Would buy again.

Unbelievably good, Christina was fabulous.

I had an amazing experience with Nazan Meysami. They were so helpful and responsive and went above and beyond any experience I have had with Ergodirect thus far. I had several questions and adjustments to the order I needed and each time it was no problem and within minutes I had an update. Great asset to your team and a well deserved, "Great Job" is needed. Thank you, Nazan! You were amazing and so appreciated.

Like most of you, I am working from home via Zoom. I am fortunate to have good space and light. What I did not have was a great chair to use at a computer all day. I had some aches and pains that I had never experienced. My husband, who works for Google, is also working from home. He, too, developed discomfort. Checking out resources suggested by the Google internal sources, we went exploring chair and office options. The person and place suggested were Nick at ErgoDirect, San Carlos ([email protected], 650-654-4300). We went. Nick was amazing. He spent an extensive amount of time listening to what we each needed, showing us options, with no sales pressure, and then let us leave with suggestions he sent to us to consider before placing an order. One of the options was a foot rest and he offered that I could try his out before ordering. Every step of the process was totally helpful. We have no relationship with Nick or the business, other than being wildly satisfied customers.

Thank you, Christina for the service above and beyond the call of duty. Now that i am retired i will forward all future customer inquiries to you at Ergodirect!